Planetside 2 Tracker

Tony "RadarX" Jones
Community Relations
Please feel free to use existing threads on these topics!
Posted on Official Forums in Another Terrible update on 30 October at 17:36 Link
Katharine Anderson
Build master

Nah, there was some confusion regarding this one. It's fixed internally and will make it up as soon as it's ready.

Posted on reddit in [Question] Why don't SOE put up a release candidate on PTS before launch? on 30 October at 17:31 Link
Katharine Anderson
Build master

We do, at least, we try to. The thing is that we don't have a high population on PTS, even when we announce play tests for the next update.

Posted on reddit in [Question] Why don't SOE put up a release candidate on PTS before launch? on 30 October at 17:21 Link
Katharine Anderson
Build master

Nah, fixing issues will always lead to causing and discovering more issues. The only time I've ever seen a nearly bugless game was when I was in school doing DOS styled tic-tac-toe. Even then the AI was very basic and going in to refine it would cause new bugs.

Posted on reddit in A couple questions to the devs or anyone in the industry: on 30 October at 17:00 Link
Tony "RadarX" Jones
Community Relations
I'm not currently seeing issues with it. Please let me know if this behavior continues a few minutes from now.
Posted on Official Forums in Cobalt crashed? on 30 October at 17:00 Link
Tony "RadarX" Jones
Community Relations
Closing this as we have existing threads on the topic. Thanks for your patience while we look into this!
Posted on Official Forums in WHat did you screw up this update?? on 30 October at 16:59 Link
David Bennett
Game Designer

Your comment is irrelevant. I was responding to the claim that people opposing KD all had "negative" or bad K/D, which is an incorrect and a poor attempt at dismissing opposing ideas.

Also look up buzz's stats. He had some vehicle padding in there but most of his kills were infantry. He auraxiumed nearly every weapon. I believe you're thinking of Daddy who spends most of his time in a mosquito and goes out of his way to avoid deaths. Daddy is a good example of how K/D is meaningless since it obviously is highly skewed towards certain play styles.

Posted on reddit in How to reduce the negative aspect of death in Planetside 2, and making kdr matter less on 30 October at 16:45 Link
Tony "RadarX" Jones
Community Relations

Sometimes things don't get caught. This will require downtime but will be fixed as soon as possible.

Posted on reddit in Uh, SOE? I think you've ruined Allatum Broadcast Hub. on 30 October at 16:44 Link
Tony "RadarX" Jones
Community Relations

Thanks for reporting this. We have folks looking at it now!

Posted on reddit in Massive freezing since todays patch. on 30 October at 16:43 Link
Katharine Anderson
Build master

Yup, the zone crashed, we're looking into it right now.

Posted on reddit in Connery just had a minor crash any other servers just experience something similar? on 30 October at 16:41 Link
Katharine Anderson
Build master

I'm gonna use metaphors, cause they make me laugh.

Look at it this way: your front porch has a broken railing. To get started fixing it, you first need to clean it up so you can determine how best to fix it. In the cleaning process, you also notice that the corner of the porch has a squeaky board, so you decide to fix them both. First you fix the railing (nails and wood glue or whatever, I'm not a carpenter) and then get started ripping out the boards of the porch. While trying to rip out a particularly stubborn board, you manage to fall into a different part of the railing that had some damage and break it completely. Well, this means that you'll need to replace the railing and those floorboards you ripped out.

See where I'm going with this?

Posted on reddit in A couple questions to the devs or anyone in the industry: on 30 October at 16:41 Link
Joshua Kriegshauser
Technical Director

Hi VictorMarx.

Posted on reddit in Massive freezing since todays patch. on 30 October at 16:35 Link
Joshua Kriegshauser
Technical Director

If you're having freezes, please post your CPU, GPU and RAM. Are you running latest drivers? If I can't recreate it it makes it really hard to fix (or test a fix), and I'm not having any luck recreating it right now, even when invisibly standing behind people on live servers who claim they're freezing.

Posted on reddit in Massive freezing since todays patch. on 30 October at 16:21 Link
Katharine Anderson
Build master

Fun fact: I'm generally not allowed to cook, I tend to burn the food and set things on fire :P

Posted on reddit in Newly introduced bugs in the 10/30 update on 30 October at 16:13 Link
Katharine Anderson
Build master

It's okay, I went there too :)

Posted on reddit in Newly introduced bugs in the 10/30 update on 30 October at 16:11 Link
Katharine Anderson
Build master

Actually, this morning went really smoothly, considering that we've spent the last month implementing and trying to fix a new build system. I'm super happy with how smooth the actual update process went (I got here really early and was expecting catastrophic failure), no comment on the rest of it :P And I do everything without coffee, can't have caffeine :D

Posted on reddit in Newly introduced bugs in the 10/30 update on 30 October at 16:11 Link
David Carey
Producer

Tracked and fixed - I think that's VR only, please check out in the real world is you get a chance.

Posted on reddit in Newly introduced bugs in the 10/30 update on 30 October at 15:21 Link
David Carey
Producer

The best analogy I have is that builds are like baking a cake. You make it with a recipe and ingredients at home (e.g. our internal environments) and it's fine, but then when you bake it at your friend's house (e.g. Live) it's not cooked all the way because his oven is off by 10 degrees. And no way to see that until you pull it out and try it.

Normally we avoid this by knowing the 'stove' is off by 10 degrees and adjust, but with the new build process some new quirks got exposed.

Posted on reddit in Newly introduced bugs in the 10/30 update on 30 October at 15:17 Link
David Carey
Producer

They are there for me - faction/vid settings? Did they just load slow for you?

Posted on reddit in Newly introduced bugs in the 10/30 update on 30 October at 15:09 Link
David Carey
Producer

I'd give it a few minutes and see if it settles, we get hammered on euro logins since we're entering peak hours when we unlock.

Posted on reddit in Newly introduced bugs in the 10/30 update on 30 October at 15:04 Link